This page contains information and guidance to help visitors when using this site. This web site follows the W3C's Web Content Accessibility Guidelines.
We are continually working to improve the accessibility and usability of our content but if you are experiencing any difficulties downloading files or accessing a particular page please contact us here for assistance.
Access Keys
We have included the UK Government standard access keys throughout this web site to provide you with keyboard shortcuts to important sections.
If you are using a Windows-based system please press the 'Alt key' and the access key, followed by pressing the 'Return key'. If you are using a Macintosh system please press the 'Ctrl key' and the access key, followed by pressing the 'Return key'.
Please note that the access keys are only supported by MS Internet Explorer 4 +, Netscape 6 + and Firefox 1.0 +.
Listed below are the access keys that you will find on every page:
Government Standard Access Keys
| Access Key | Web Page |
| S |
Skip Navigation |
| 1 |
Home page |
| 2 |
News |
| 4 |
Search |
| 9 |
Feedback Form (Contact Us) |
| 0 |
Access key Details (Accessibility) |
Increasing text size
Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser's settings.
- If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest. For more information visit the Microsoft help and support site
- If you use Netscape Navigator, go to the View menu and choose Increase Font until the text is the size you require.
- If you use Firefox, go to the 'View menu', select 'Text Size' and then select 'Increase'. You can have the same effect by using the keyboard and press the keys 'Ctrl' and '+' at the same time. Firefox publishes detailed information on how to adjust the display of their browser on their website: http://www.mozilla.org/support/firefox/options.
Altering text with stylesheets
A users style sheet can be inserted in MS Explorer by selecting Tools - Internet Options - Accessibility.
For more information visit the Microsoft help and support site
in Netscape by selecting Edit - Preferences - Appearance - Fonts.
For more information visit Netscape browser central
Problem reporting
If you have any difficulties using this site that you believe we could address, please let us know.
It would be helpful if your e-mail contained the following:
- the URL(s) (web-address) of the page(s) that you are having difficulties with
- the nature of your disability
- a description of the problem area
Forward your problems, suggestions and/ or solutions to the following address: enquiries@tnpg.co.uk